What is urstoresupply.com?
urstoresupply is a complete online supermarket store that aims to offer customers a wide range of daily staple, home, kitchen, and personal products under one roof. Our goal is to bring the best authentic food ingredients from around the world, right at your doorstep.
urstoresupply stocks – groceries, fruits, vegetables, personal care products, home care essentials, make up products, all kinds of Indian kitchen groceries, and super fresh home delivery of Indian curries and delicacies. Our core objective is to offer customers good products at a great value.
Currently, we are delivering orders in Greater Chicago area including Downtown and suburbs like Naperville, Schaumburg, Niles, Rosemont, Arlington Heights, Palatine, Aurora, and other parts of USA with additional shipping charges and not same-day delivery.
Few exclusive features of urstoresupply, that encourages the customers to place orders with urstoresupply:
We offer best quality products at best prices.
We are offering more than 11000 products with 300 categories.
We offer same-day delivery for the orders placed before 2 PM in the greater Chicago area
Hygienically packed and Sanitized delivery
Accepting Orders on WhatsApp
Contactless Delivery or just ask “leave at my doorstep”.
Lowest Prices and Strict Quality Standards
urstoresupply allows you to walk away from the daily visiting of grocery shopping and welcome an easy relaxed way of browsing and shopping for groceries. Discover new products and shop for all kinds of food and grocery needs from the comfort of your home or office. No more getting stuck in traffic jams, paying for parking, standing in long queues, and carrying heavy bags – get everything you need, when you need, right at your doorstep. Grocery shopping online is now as easy as every product on your monthly shopping list is now available online with the best user friendly and easy to use interface.
Why prefer urstoresupply?
Because we offer express delivery, that means you can receive your order on same day if the placed order is before 2 PM, in greater Chicago Area.
urstoresupply allows you to walk away from the daily visiting of grocery shopping and welcome an easy relaxed way of browsing and shopping for groceries. Discover new products and shop for all kind of food and grocery needs from the comfort of your home or office. No more getting stuck in traffic jams, paying for parking, standing in long queues and carrying heavy bags – get everything you need, when you need, right at your doorstep. Food shopping online is now as easy as every product on your monthly shopping list is now available online with the best user friendly and easy to use interface.
What is Express Delivery?
Get your order delivered within one hour of confirmation of the order.
Is it safe to order from urstoresupply in the corona pandemic?
Absolutely, all products pass through rigorous quality checks, hygienic packing, and sanitization processes. For us, quality is the key to any business, therefore we make sure the assured quality with every delivery.
How urstoresupply is performing contactless delivery?
After placing the order, ask for Zero Contact Delivery by just putting a note and pay digitally. We will then deliver your order without any physical contact with our guests.
Or you can simply ask to “leave the order at my door.”
Do you take bulk orders for functions and parties? Will I get discounts on bulk orders?
Yes, we do take bulk orders. You can get your bulk orders delivered at any time of the day you like. Yes, we do offer discounts on bulk orders. In case you wish to place a bulk order with us, just let us know your requirements and we work out special rates for you accordingly.
We request you to place any bulk order at least 24 hours in advance of the delivery time. Contact our customer service 908 368 7541 or email us at firstname.lastname@example.org
What is the urstoresupply delivery process?
Once an order is placed online, after the confirmation process, it is pushed to the central inventory of urstoresupply for procurement from our warehouse and process the order’s delivery address through an automated program. The order is picked and packed, checked for quality, physical condition, etc. by a dedicated team of trained staff and then sent for delivery at your doorstep. You will get a message once the order is out for delivery. The order will be delivered in the chosen time-slot by you. Once the order is out for delivery, a notification will be sent on your registered email address and mobile number. In case of any changes in the delivery schedule or ordered quantity, you will be notified well beforehand.
What if I’m not home to receive my order?
In case of non-availability at your residence, our Delivery Expert will try reaching you on the registered mobile number. The order will accordingly be rescheduled only after getting a confirmation from your end. Once the order is dispatched from the warehouse, a notification will be sent on your registered email address and mobile number.
Can I change my order once it has been placed?
Yes, you can still modify your order once it has been placed. However, once the order has been dispatched from the warehouse upon which a delivery notification will be sent on your registered email address and contact number, no further changes can be made in the order. In case you wish to remove certain products from the order, there always is an option of returning the products. In case you wish to order some additional products, you can always proceed with placing a new order.
What if I didn’t like the quality of the products delivered to me?
We would request you to check the products while accepting the products during delivery. In case you are not satisfied with the quality of the products, please return those products to our Delivery Expert. Our Delivery Expert will enter details of the same in the mobile tracking app to initiate a request for return as well as a refund in case of any. In the case of a post-paid order, you will be required to pay the adjusted amount only for the products accepted by you. In the case of prepaid orders, a request for refund will be initiated and cash will be credited into your urstoresupply online account, which can be redeemed while placing orders the next time.
Can I cancel my order?
Exigencies do happen and thus we have our cancellation policy by which it is possible after accepting the order delivery you may still cancel the order. In case you would like to cancel the order for some reason, you can send us an e-mail on the ‘Contact us’ page with the following details: date of order, order number, and reason for cancellation. Else you can inform our representative when he calls for the order confirmation for the delivery timing and date. We will cancel the order and process the refund.
What if products ordered by me are out of stock?
In a rare case, where products ordered by you are out of stock, we would be providing substitutes for the product unavailable. This substitute can be of the same variant but from a different superior brand. The decision for the substitute is taken by our Food Specialist who has a fair understanding of the product catalog. Our specialist will also suggest alternate products, in case similar products are not available, which could be delivered in place of the ordered products. In case, we are not able to offer substitutes, we will deliver the rest of the products at your convenience and process a refund for the out of stock products in case of prepaid order or modify the Invoice in case of post-paid orders. In case of alternate products selection, the cost of these will be adjusted against the original payment received and the balance will be refunded back to you or any extra cost (after confirmation from you) will be collected by our Delivery Expert or will be credited to your online urstoresupply account in case of Prepaid Orders.
In case you are not satisfied with the suggested substitute you can always return the product at the time of delivery.
Will I be compensated in case of an order delay?
No, in such an event of a delay, our delivery team only will keep you updated about your delivery.
Is there any minimum order value for delivery?
Yes, we have a minimum value of $45 for home delivery. You can order without any condition.
Are there any hidden charges I should know about?
No, the price listed on the product page is all you pay. No Octroi, no additional cost, and no other hidden charges. Our philosophy is simple – What you see is what you pay!